Privacy policy

Draft document. Structure and product facts are in place; content marked [TO BE COMPLETED] must be reviewed by counsel before publication. This page is noindex until finalized.

1. Data controller

[TO BE COMPLETED: company name, registered office, registry numbers, contact e-mail, DPO if appointed.]

2. What we process and why

Website callsea.app: no cookies, no tracking analytics. We only process data you volunteer by e-mail, to handle your enquiry and schedule a demo.

Platform panel.callsea.app: user account data and — as a processor acting for our B2B clients — campaign content: call transcripts and evaluation results, governed by the data processing agreement.

3. Legal bases

[TO BE COMPLETED: Art. 6(1)(b) GDPR — contract; (f) — legitimate interest; Art. 28 for entrusted data.]

4. Recipients and sub-processors

Categories of sub-processors are listed in the DPA annex. [TO BE COMPLETED: full list.]

5. Transfers outside the EEA

We do not transfer data outside the European Economic Area. Servers are located in Germany; transcription and AI models run in the EU region. See our data architecture.

6. Retention

[TO BE COMPLETED: retention periods; principle — audio recordings are not stored permanently.]

7. Your rights

Access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority. For data we process on a client’s behalf (e.g. call transcripts), we act jointly with the controller — your employer or service provider.

8. Contact

[email protected] [TO BE COMPLETED]. Last updated: [TO BE COMPLETED].