https://callsea.app/en/blog/ AI call analysis, call center quality, GDPR and the EU AI Act. en https://callsea.app/en/blog/eu-ai-act-call-center https://callsea.app/en/blog/eu-ai-act-call-center Thu, 09 Jul 2026 07:00:00 +0200 AI evaluation of agents is a high-risk system under the EU AI Act. Employer duties, red lines and a vendor checklist — practical, no panic. https://callsea.app/en/blog/manual-review-vs-100-percent-of-calls https://callsea.app/en/blog/manual-review-vs-100-percent-of-calls Wed, 10 Jun 2026 07:00:00 +0200 Manual QA covers 1–2% of call center conversations. Do the math on what your quality team is missing — and what analyzing 100% changes.